FAQ

How long does my order should take after purchase

Delivery Information

Below, you will find the average delivery times for all our packages:

Order deadline: 17:00 (GMT+01:00) Central European Standard Time (Amsterdam)

Processing time: 1-3 days (processing from Monday to Friday)

Shipping time: 3-7 days (delivery from Monday to Friday)

We collaborate with the following shipping partners:

DHL

FedEx

PostNL

Bpost

Shipping Costs

All our products are delivered to your home free of charge. No minimum order quantity is required.

Shipping Your Order

Have you found the perfect look on our website? Of course, you want to enjoy it as soon as possible! We ensure that your order is processed and shipped as quickly as possible.

Please note that, like many other online stores, we are experiencing a busy period, which may cause delays. Keep this in mind when placing your order. We are doing our best to process your order as quickly as possible.

If you have any questions about the status of your shipment, please contact us by email. Our service team is ready to assist you..

How long does my refund takes?

Refunds typically take 5-10 business days to process, depending on your payment method and bank. Once we approve your refund, the funds will be returned to your original payment method. Some banks or payment providers may take longer to reflect the refund in your account. If you haven’t received your refund after 10 business days, please contact your bank or payment provider for further details.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.

What happens if my order is delayed?

Shipping delays can occur due to customs, high demand, or carrier issues. If your order is delayed beyond the estimated timeframe, please contact us for assistance.